Andrew was great to deal with from the start. He was willing to listen to any concerns we had about our choice of stove and even invited us to ‘live’ demo at his showroom. We felt he was impartial, unlike some other firms we had spoken to. He was able to show us an extensive photographic record of previous jobs they had carried out. The fitting was completed by two colleagues and overseen by Andrew. They worked extremely hard to complete the work within the day and were friendly and courteous. The one thing I would have liked to have received was a more detailed breakdown of the costof the job; i.e. Stove, materials, labour, VAT as it was unclear precisely what we had paid for each element. This made it difficult to assess value for money.